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Frequently Asked Questions

How many people in your community are not ready for DTV?	Nielsen estimates that as of May 24, 3.67% of households in Memphis were not ready for the DTV transition.
How many local households rely on over-the-air TV signals?	In Memphis, Nielsen estimates that about 86,850 households (or 12.9% of that media market) rely entirely on over-the-air broadcasts.
Is it too late for consumers to get coupons for the converter boxes?	Consumers must apply by June 1 if they want to receive their coupons by June 12. Coupons will be available until July 31 through http://www.dtv2009.gov or by calling 1-888-CALL-FCC.
What events are happening in the community to help people get ready for DTV?	Saturday, June 6 10:00 a.m. to 2:00 p.m. Sears – Hickory Ridge Mall (electronics section) 6210 Hickory Ridge Mall Memphis, TN 38115 Tuesday, June 9 11:00 a.m. to 1:00 p.m. Wesley Senior Ministries’ Graceland Gardens 1430 Graceland Pines Memphis, TN 38116 Tuesday, June 9 3:30 p.m. to 5:30 p.m. Memphis Area Transit Authority North End Terminal 444 N. Main St. Memphis, TN 38103 Wednesday, June 10 10:30 a.m. to 12:00 p.m. J.K. Lewis Senior Center 118 North Parkway Memphis, TN 38105 Wednesday, June 10 3:30 p.m. to 5:30 p.m. Memphis Area Transit Authority North End Terminal 444 N. Main St. Memphis, TN 38103 Thursday, June 11 10:00 a.m. to 1:00 p.m. Poplar-White Station Branch Library 5094 Poplar Ave. Memphis, TN 38117 Call LINC at (901) 415-2700 for more information. Thursday, June 11 2:30 p.m. to 5:00 p.m. Whitehaven Branch Library 4120 Millbranch Rd. Memphis, TN 38116 Call LINC at (901) 415-2700 for more information.
Is it possible to get free local in-home installation for the converter box?	The following are providing in-home installation in the Memphis region: R & D Training & Technical & Service, Inc. Contact: 866-202-4596 Hernandez ConsultingLLC Contact: 800-310-8515 Installs Inc., LLC Contact: 800-582-4250 The following are providing in-home installation in Tennessee: Green Planet Construction Contact: 888-508-1115 IAFC Contact: 888-225-5322
Where can consumers call for help with the DTV transition?	(888) CALL-FCC

Digital Television Transition

	The Digital Transition The what and why of the DTV transition
	What you will need for the DTV conversion Preparing for the end of analog broadcast
	Technical Information Formats and Bandwidth
	Advantages and Disadvantages to Conversion There are both benefits and drawbacks to the DTV switch. Find out more about both sides of the equation.

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