St. Jude Family Battles RV Company for Motor Home Rental

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A grieving family is now in a battle with an RV company after they say, the company refused to honor their reservations.

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UnoHoo - 2/13/2013 5:32 PM

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Just like 'mo money' , they will change the name of their 'business' (since it is finished now) & "re-open" as a "new" business. And, geniuses will STILL patronize them.

jbmw120 - 2/13/2013 10:34 AM

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Hey Frayserboi - Cruise America committed fraud by taking the reservation and not honoring it. If the poor publicity doesn't put them out of business, I hope they get sued. I would rather sleep in a van down by the river than use Cruise America - probably owned by Carnival.

AtomicDonkey - 2/13/2013 10:16 AM

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Frayser obviously has no children or was not loved when he was one. It’s a business decision to back out of a set reservation? I’m guessing you’re also not familiar with how a business works. Team Matthew has hopefully made things very uncomfortable for cruise america. They showed their true colors. Just like El Monte RV showed they are a company that does actually care. Good for them. I have and will keep spreading the word about what cruise america did. I will also tell folks about the good that El Monte has done. RIP Matthew. You inspired thousands and continue to inspire.

LadyJ68 - 2/13/2013 1:37 AM

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Excusable business decision, Frayserboi? A POOR business decision it will prove to be after the media coverage this has attracted. Aside from the ethical problems this company has, it is also in poor business to make reservations and not honor them. If they had a problem, they should have never made the reservation.

mygriffs04 - 2/13/2013 12:52 AM

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This is a truly beautiful family and they deserve some compassion. They had a reservation and Cruise America did nothing to try and help them fulfill their wish to bring their son home. Thats okay...team Matthew is strong, and they will make sure that the Pierce family gets home and gets whatever donations they need along the way....thats what we do for each other when we all share a common link.....we loved Matthew Robert Pierce, and that love is enough to make things happen. Go team Matthew!!!!

Frayserboi - 2/12/2013 11:46 PM

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They need some cheese with that whine?....it's a business decision....if the company has nothing available then they have nothing available.....simple as that. Grow some nuggets, or thank Obama.....LOL

Mmiddleton1 - 2/12/2013 10:05 PM

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This family is from my town and lord knows they have been through enough. I am mortified that Cruise America is treating them this way. Word of mouth can go a very long way and be very damaging to a company and I for one have spread this story like wildfire. God bless them and I was touched to see that El Monte RV stepped up to the plate and made an exception for this amazing family. May this journey home bring them some peace and strength with each other.

Sjhockeypunk - 2/12/2013 9:57 PM

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YAY for Team Matthew!!!

mytown - 2/12/2013 9:43 PM

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Cruise America you say? I'll keep that in mind.

beccasmurf - 2/12/2013 7:23 PM

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As a member of Team Matthew, I am first thankful that this family is now able to take the next step. At the same time, I am also deeply disturbed that Cruise America's profit margin is so important to them that they would put someone through this. It is very clear that this company has no ethics whatsoever. If they don't honor their word for a family in this type of circumstance, then they obviously would not stand behind anything they say to anyone. What a shame.

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