Memphis Tow Truck Driver Attacked: Blames New City Law

Reported by: Eli Ross
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Updated: 11/10/2011 5:11 pm
MEMPHIS, TN (abc24.com) - Tow truck operators say the Memphis City Council is putting them in harm's way.  But the councilman who worked on the city's controversial new law says tow truck operators just need to use some common sense.

Heather Guess, with Superior Automotive & Towing, says it is hard to think when you're getting hit in the face. She should know. She was attacked Monday, November 7th, 2011, as she tried to tow a truck at a local apartment complex.

"The first time I thought this is just a warning," she tells abc24.com, "but by the third time he hit me, I was scared he wasn't going to stop."

Guess says what troubles her most about the city's new towing law is a requirement that Memphis Police clear a vehicle before they can tow it. Guess says that process can take up to two hours.

Guess says she wants the city to give operators 15 minutes to move a vehicle to a safe place before they call it in to MPD.

"For them to say it is a matter of life and death, I disagree," says Harold Collins, the City Council member who worked on the new law.

"When you're getting close to the target, you're going to get a whole lot of fire," he says, "so we're getting a whole lot of fire."

Tow truck operators are not giving up. They'll be back at Memphis City Hall next Tuesday, trying to urge city council members to amend the new law.

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The views expressed here do not necessarily represent those of abc24 News

wrangler2004 - 11/10/2011 3:54 PM
1 Vote
Do a quick search on Superior towing and you'll see they have a shady history of hooking up vehicles without just cause, then charging the owners outrageous towing and storage fees....this 'attack' sounds fishy.

MemphisChik - 11/10/2011 10:38 AM
0 Votes
Regarding the content of the story: You can't tell me that the new laws are making this business any more dangerous than it already was. In fact, I'll bet following the legal process makes it LESS dangerous! "Inconvenient" isn't a good enough argument for amending the law! Regarding the quality of the story: "When [you're] getting close to the target, you are going to get a whole lot of fire," he says, "so we're getting a whole lot of fire." How about you work on your grammar?

novarese - 11/10/2011 10:02 AM
1 Vote
This is definitely fishy considering this quote from a previous ABC24 article: ""Somebody is going to get hurt," says Heather Guess with Superior Automotive and Towing. "Until this is amended, someone is going to end up hurt before this is all said and done with, I promise you that.""

Frayserboi - 11/10/2011 9:29 AM
0 Votes
Goes with the paycheck!

bsmoke67 - 11/10/2011 7:46 AM
3 Votes
All of them have operated like they are above the law, and have done things that were against the law. We need even tougher law against them. It’s a money racket that’s needs to include having a clean criminal record to the list.

enyal - 11/10/2011 6:09 AM
4 Votes
It's about time the city did something about these crooked tow operators. I only hope the state of Tennessee will follow suit & that the city council will stick to their guns & not give in to crooked tow operators, who will charge you $400 or more to retrieve your vehicle after a few days, and that doesn't even include the towing fee, that's just their so-called "storage" fees.

Anonymous - 11/10/2011 5:02 AM
4 Votes
I agree with JeffersonTao...........had these companies not gotten way out of control there would have been no need for this. I doubt many are going to feel sorry for these folks.

rtbuddy - 11/10/2011 4:50 AM
3 Votes
Sounds like she needs to get herself another job.

So Haven - 11/10/2011 1:36 AM
5 Votes
Sounds pretty suspicious to me. She's been quoted in other articles making a stink about this. Sounds like she fabricated the whole story to make prove her point. Where are the criminal charges? Where are the photos? Where is the police statement? All a bunch of malarkey in my opinion.

JeffersonTao - 11/10/2011 12:51 AM
5 Votes
It's the irresponsible tow companies that made this law necessary.
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