MEMPHIS, TN (abc24.com) - The new head of the Memphis Animal Shelter is promising change.
More than 50 people showed up to Wednesday night's Advisory Board Meeting at the Central Library.
It's the first meeting since three workers were indicted on animal cruelty charges following an undercover operation by Memphis police.
Shelter Administrator James Rogers promised improvements, but animal advocates say they want action, not words.
"They have never wanted to acknowledge there was problems, all of the complaints have been dismissed, ya know? Cause there is no validation, no evidence. Well, now there is, so move forward with that, say you know there are problems, tell us how you are going to do to help work to resolve these problems and eliminate them," said Sylvia Cox.
Rogers also told the crowd he wants to better train the animals before they're adopted.