SOUTHAVEN, MS (abc24.com) - It turns out Mo' Money isn't the only tax service with problems this tax season. The Mississippi Department of Revenue is behind more than 150,000 refund checks.
The department blames computer issues. Taxpayers say that's no excuse. Mississippi taxpayers say this problem should've been fixed months ago but now they're forced to wait for their money.
"A lot of people need that money, especially single moms and anyone out of work right now,” said Mississippi taxpayer Brenda Carlisle.
The Department of Revenue wants people to be patient as employees deal with computer problems.
“There's a hardware equipment problem with our servers. They are running extremely slow. We do not know why,” said Kathy Waterbury, a spokesperson for the department.
Waterbury says the Department of Revenue has been dealing with the issue since January, but problems recently hit a boiling point.
"February and March are our busiest times of the year. We've received most of our refund requests right now,” she told abc24 news over the phone. “We're processing 24 hours a day. We processed all weekend. We're running as fast as we can."
More than 200,000 refund checks have been issued so far. By April 15th, that number will be close to 600,000 and until the problem is fixed those expecting refunds will have to sit tight.
“They had plenty of time to get it corrected before tax season started,” Carlisle said. “They could've had it fixed. They should have everything fixed before.”
Waterbury says they're hopeful things will be cleared up in the next two weeks.
